Hi,
In our house we have a Sky dish which isn't used at the moment (we had
NTL installed when we moved in). In my old place, I used to have Sky,
which was disconnected after a while (lost interest), but I was still
able to get the Freesat channels through the dish and sky box.

I thought it would be a good idea to just bring my old sky box over and
connect it to the old Sky system in this house. However it wouldn't
work, it just said "No satellite signal is being recieved".

Is there any way we can get this to work? Do we need to call Sky, or
get a new viewing card or something? We don't know much about the old
Sky dish to be honest, we're just assuming that it works...!

Thanks for any advice
Rachel

<rachey> wrote in message
news:2170
> Hi,
> In our house we have a Sky dish which isn't used at the moment (we had
> NTL installed when we moved in). In my old place, I used to have Sky,
> which was disconnected after a while (lost interest), but I was still
> able to get the Freesat channels through the dish and sky box.
>
> I thought it would be a good idea to just bring my old sky box over and
> connect it to the old Sky system in this house. However it wouldn't
> work, it just said "No satellite signal is being recieved".
>
> Is there any way we can get this to work? Do we need to call Sky, or
> get a new viewing card or something? We don't know much about the old
> Sky dish to be honest, we're just assuming that it works...!
>
> Thanks for any advice
> Rachel

I would not assume that it works! Make sure it is pointing in the right
direction and that the LNB and downlead are ok - and that the connections
are all watertight!

Try your box on a known good dish to make sure it is still working.

"Malcolm H" <malcolmh> wrote in message
news:1918
>
> <rachey> wrote in message
> news:2170
>
> I would not assume that it works! Make sure it is pointing in the
> right direction and that the LNB and downlead are ok - and that the
> connections are all watertight!
>
> Try your box on a known good dish to make sure it is still working.
>

Just to add to the previous advice.

I agree that it is likely to be problem with your dish, LNB or
cabling. Try connecting your box to a friend's system, that is known
to be working. CARE - you should disconnect from the mains before you
disconnect or reconnect co-ax cables, Scart leads, etc.

If your Sky receiver has not been used "for a while", the software
will probably be out of date. On its own, old software should not
produce the error message, "No satellite signal is being received".

If your box does work, when connected to a different dish, I recommend
you perform a forced software update, before you decide whether to
attempt a DIY repair of the dish - or before you employ a contractor
to check your installation.

For instructions on a forced software upgrade, see
http://tinyurl.com/8vef5 (Paragraph 31). Because the box has not been
used for a while, you should perform the entire upgrade procedure,
from the part that reads, "Remove your card. Switch the box off at
the mains. Press and hold the backup button down ... "

rachey wrote:
> Hi,
> In our house we have a Sky dish which isn't used at the moment (we had
> NTL installed when we moved in). In my old place, I used to have Sky,
> which was disconnected after a while (lost interest), but I was still
> able to get the Freesat channels through the dish and sky box.
>
> I thought it would be a good idea to just bring my old sky box over and
> connect it to the old Sky system in this house. However it wouldn't
> work, it just said "No satellite signal is being recieved".
>
> Is there any way we can get this to work? Do we need to call Sky, or
> get a new viewing card or something? We don't know much about the old
> Sky dish to be honest, we're just assuming that it works...!
>
> Thanks for any advice
> Rachel

A working box without a card will get you all the Free to Air channels
which are available via a Sky box. adding a Sky Free to View card (or
indeed a working ex subscription card) will get you channel 4, 5 and
Sky 3 in addition.

Once you have checked that your box is working and have upgraded it via
a known good satellite dish, you can reconnect it to your dish and if
it doesn't immediately work, go into the system settings menu and look
at the signal strength. I can't remember the details, but a quick
search around the web should give you the details you need to be seeing
in the 4 fields if you are locked to the right satelitte.

I'll lay a bet it's "What LNB"!

Seriously be careful if so, as the cable will act as a hose!

Thanks everyone, I'll check all the connections and test my box on a
friend's system.

I hope I can get it working as it would be so much easier than getting
a regular aerial wired into the bedroom just for a decent picture
quality & freeview.

rachey wrote:

> Hi,
> In our house we have a Sky dish which isn't used at the moment (we had
> NTL installed when we moved in). In my old place, I used to have Sky,
> which was disconnected after a while (lost interest), but I was still
> able to get the Freesat channels through the dish and sky box.
>
> I thought it would be a good idea to just bring my old sky box over and
> connect it to the old Sky system in this house. However it wouldn't
> work, it just said "No satellite signal is being recieved".
>
> Is there any way we can get this to work? Do we need to call Sky, or
> get a new viewing card or something? We don't know much about the old
> Sky dish to be honest, we're just assuming that it works...!

You don't say when you moved or were disconnected.
It could be that you have an analogue receiver with a dish pointing at Sky's
digital satellite or vice versa.